FAQ - Musetta Present



Thank you for taking interest to shop at Missus Pandora. We’d be glad to provide you with some questions that might help you in your order and checkout process.

How can I order?

If you find something that piqued your interest, simply select color, size, options (if applicable). We also offer bundles in some products for you to get discounts. Simply select which offer you want to purchase too.

Then Add to Cart. Click "Checkout" and fill in your details and finalize your purchase. 

Can I cancel my order?

Order cancellation can be done within 24 hours from the time you make a purchase.

How much does shipping cost?

It depends on your location and our merchant's location. Shipping rates are estimates upon checkout.

Where do you ship?

We ship worldwide. Delivery to the US and some parts of Asia may slightly be faster while deliveries to the UK, Australia, New Zealand, and most European and Asian countries may take a little longer.

How long does it take to ship my order?

Order validation process usually takes 24 to 48 hours upon purchase.

What payment methods do you accept?

You can purchase on our website using a debit card, credit card or paypal.

I’m worried. When will my parcel arrive? How can I track my package?

We will send you a confirmation email once you have purchased for you to track the status of your order.

The product I received didn’t meet my expectations. Do you accept returns?

We only accept returns items under these conditions:

  • Must be sold in our online store.
  • In the same condition upon receipt.
  • With all tags or labels intact.
  • Contained in its original packaging.
  • Must also be unworn, unwashed, unaltered.
  • Free of smoke, perfume, makeup or deodorant stains.
  • Must be requested within 30 days of delivery.

For return inquiries, you may contact our support at hello@missuspandora.com or you may check our Return Policies here.

The product I want to purchase is Out Of Stock. What will I do?

We regret to inform you that we cannot give an exact date of restock since our product offers come from various trusted merchants. But if you like, you may fill out the "Out of Stock? Notify Me!" button to be notified right away by email once the product is restocked.

I need more answers to other inquiries. How can I reach you?

Feel free to reach our support team at hello@missuspandora.com. We’d be glad to assist you through any way possible!